ICA Podcast 9 – Bart Foreman
November 12, 2020
ICA – Podcast 9: Rodger Azadganian (part 1)
November 30, 2020

Dr. Pepper Pastor

Adaptive Leadership for the Beauty Industry

Empower yourself with actionable insights and strategic foresight to propel your salon business to new heights of success. Embrace continuous learning and adaptability as catalysts for sustainable growth in a dynamic industry landscape. By crafting a narrative that highlights the practical benefits and actionable insights derived from the learning content, you can effectively market the outlined strategies to potential participants or business stakeholders.

Participants can expect to:
  • Learn the tools to accept and embrace uncertainty.
  • Recognize that change is inevitable and develop flexibility for yourself and for your business.
  • Create a strategy focused on awareness and preparation.

Gordon Miller

Artificial Intelligence & the Salon: 'Tomorrow' has never been closer.

The salon industry is in the early stages of a coming technological (r)evolution, with AI at its core. Over the next few years, salons that are forward-thinking and embrace change could be transformed in several key areas, significantly enhancing their business operations, marketing efforts, and the service experiences they provide to clients. Gordon Miller, a leading voice in AI for our industry, will update us on this fast-moving technology – including where it will likely take us over the next 5-10 years.


Gordon will facilitate an ICA Owner Panel discussing how AI is beginning to be integrated into their day-to-day business – and how AI impacts future opportunities for those willing to embrace leading-edge technologies-- today. Panelists: Sam Brocato; Michaela Blissett-Williams, Shelia Wilson

Bio Coming Soon

Lisa Vann

Creating Texture with Lisa Vann

Curls, coils or waves. When it comes to perming hair, there’s a lot of misinformation floating around. That’s why Lisa Vann will be showing off some of her creative perming techniques that she has been using behind the chair. This is something every salon professional should know about. Her signature way at looking at hair cuts then creating the perfect texture with innovative technique’s will be shown for the first time on the intercoiffure stage.

4 techniques will be demonstrated for you live on stage with a modern finished outcome. Don’t miss out of this new introduction to permanent waving.

Stef Fox

How are you growing your salon today?

Stef Fox is a passionate beauty industry advocate and 3x beauty business owner. Her career has spanned 20+ years in beauty ranging from executive roles with large brands like Aveda and Phorest Salon Software to her beauty tech startup, Matchable™. Stefanie was an award-winning salon owner before her business sale in 2020 and is now an entrepreneur working to solve the salon industry’s recruiting challenges through her two sister brands, Talent Match™ and Matchable™.

Stefanie works with salons across North America to support them in building strong recruiting processes through education, consulting, and software. Stefanie is often referred to as a “data nerd” and is well known as a keynote speaker on the subjects of her beauty workforce data, salon recruiting, and leadership innovation. She lives in Columbus, Ohio with her two young sons and spends her free time hanging with her boys, reading books, or enjoying the lake.

Kathleen Turpel

Kathleen's presentation style is fun and approachable, and she has the ability to make complex subjects easy to understand. You will walk away with a practical to-do list that complements the culture of your salon and will help grow your business.

Kathleen Turpel is the owner of the award-winning Imaginal Marketing Group, an agency that specializes in the fashion and beauty industries. Among her clients are some of the top salons and spas in the world. Prior to Imaginal, she worked as a marketing executive for a Pulitzer Prize-winning, Fortune 500 media company and for Neill Corporation, one of Aveda’s distributors. Kathleen has spoken at industry conferences including Serious Business, iSPA and PBA.

Daniel Johnson

Daniel Johnson is the founder of the Green Beauty Community, an initiative promoting sustainable practices in the beauty industry. Passionate about eco-friendly solutions, Daniel advocates for a more environmentally conscious approach in salons and beyond. In addition to leading The GBC, he owns The Salon Chair Guys, where his expertise in salon equipment repair and restoration shines. Daniel is also the author of a comprehensive manual on restoring Koken barber chairs, combining traditional craftsmanship with modern sustainability.


Join us in our mission to make sustainable beauty the new standard.

The Green Beauty Community is a vibrant, inclusive platform dedicated to connecting individuals and brands who share a passion for sustainable beauty. We strive to inspire, educate, and empower our members to make informed choices that celebrate beauty while respecting our planet.

Angie Hofelich

After working in insurance for Metlife, and then as a stylist in New York City and Cleveland, Angie served as a senior regional manager for L’Oreal Professionnel for 7 years. After coaching million dollar salons, Angie opened and ran VANITYLAB, the award winning, 13 chair salon for 12 years. The salon won national and local awards to include “Coolest Places in Cleveland”, “Best of the West”, Best Salon, Best Stylist and more. The salon was featured on NBC for styling tips, in the customer service book, “Rules of Woo” and in print several times in industry publications, the Cleveland Plain Dealer, Cleveland Magazine.

Angie has been on the board of directors for Girls with Sole, YWCA and Key Bank; women owned businesses. Angie also started a local salon network, Velvet Rope Salons where salons met to discuss business and fundraising together.

Currently as the Director of Business & Sales Training for Davines based out of New York and Parma, Italy, Angie enjoys spreading the sustainable beauty and business message worldwide.

The passion for helping salons profit runs deep with the salon facing Sustainable Business program Angie built; by salons, for salons. She and her 30+ business coaches help salons worldwide to be their best with private coaching, Business Gathering events, online and in-salon seminars.

Angie developed and heads up the Davines Sales Academy to help Davines distributors and sales consultants to successfully learn and represent Davines to the fullest. From E-Learning, virtual and in-person events, the Davines Sales Academy helps our sales teams represent Davines better, faster, happier.

Dawn Graeter

President and CEO
Southern Security Federal Credit Union

Dawn Graeter, President and CEO of Southern Security Federal Credit Union is an extremely accomplished, trailblazing finance executive who has led Southern Security to triple-digit growth since she took the helm in 2011. As one of the few female bank CEOs in the Greater Memphis area, Dawn has over 35 years in the finance and banking industry and has held almost every position there is as she worked her way from teller to CEO.

Dawn’s focus on the foundational pillars of people, community, and technology have ignited record-breaking results year after year and includes specific efforts for teamwork-building, employee relations, a genuine grassroots community outreach effort, and adopting technology solutions to provide greater functionality and service to customers. These efforts have increased the Southern Security full-time workforce by 37 percent and increased the annual net income of Southern Security by 127 percent poising Southern Security for even greater growth in the future. Dawn’s successes have not gone unnoticed as she was voted one of Power Poll Memphis’ Most Power People in 2023 and named a Superwoman in Business by the Memphis Business Journal in 2012. Also, named University of Memphis Outstanding Alumna in 2019. Dawn and her team are proud that Southern Security has been named Best Credit Union by the readers of the Commercial Appeal for six years running.

Dawn works tirelessly to support professional and community organizations close to the industry and community she loves. She currently serves as Chairman of the Board for Confluent Strategies, which specializes in consumer credit, commercial and mortgage credit reporting, background checks, employment screenings and association management. She also serves on the board for the Tennessee Credit Union League whose mission is to promote and support the success and advancement of credit unions in the State of Tennessee. Dawn correspondingly serves on the board for Share One which serves credit unions across the country with a comprehensive core processing system named New Solutions. As a credit union service organization (CUSO), Share One designed New Solutions directly alongside credit union clients.

Recently, Dawn was asked to serve on the Le Bonheur National Leadership Council, on the Youth Program’s Inc. Captain’s Club, charitable foundation and host organization of the FedEx St. Jude Championship, and the Board of Carnival Memphis, all benefiting local children and children’s charities.

Dawn previously served as chairman of the board for HopeWorks, an organization that offers jobs and support to the under-resourced and recently incarcerated working in conjunction with the Shelby County Department of Corrections Hope 2 Hire program. Her work with HopeWorks is what she is most proud of, helping train adults for vocational careers and life outside of the Department of Corrections system. Dawn has a real drive to help adults help themselves, to be able to provide for their families, and find a skill or career they are proud of every day.

Dawn has served on various nonprofit boards over the years including Leadership Millington, Millington Area Chamber of Commerce and the Mid-South American Heart Association’s Executive Leadership Team. Dawn also served at the Greenshoe Gala, benefitting Shelby Farms.

Dawn gives back to her alma matter, the University of Memphis as she is serving as an Executive in Residence for the Fogelman College of Business and Economics, on the 901 Women’s Athletic Advisory Board, has served as a member of the University of Memphis Alumni Association from 2000-2003, serving as treasurer from 2002-2003. She continued her service as the University of Memphis Alumni Association President from 2004-2005 while also being a member of the Board of Visitors for the U of M. Dawn was a participant in the U of M Women’s Leadership Council and was chairman for Homecoming Golf Classic for the Alumni Association.

Southern Security Federal Credit Union and its employees support Mid-South Employee Resource Network, Big Brothers Big Sister of the Mid-South, Youth Villages, Le Bonheur Children’s Hospital, YWCA, American Heart Association, Keesha Warrior Princess, Collierville Education Foundation and many other local charities through monetary donations and volunteer efforts.

Denese Marshall

Georgina Davis

Aligning with Schools

Georgina Davis has been licensed for over 30 years as a Cosmetologist and over 25 years as a licensed Cosmetology Instructor and dual licensed in South Carolina. She has taught at a college and high school level, starting the first high school program that offers a Chemistry credit for Cosmetology. She also brings the experience of owner/mentor of Cosmetology Education Group, specializing in online learning for students and licensed professionals for the past 11 years. Georgina sits on various task forces and advisory boards to provide knowledge about the industry. Educational opportunities have included editorial work with Milady, PSI Proctor Testing, State exam writing/referencing for Experior and PSI, Sexual Harassment classes for ABS in Chicago and public speaking events.

Karen Gordon

Karen Gordon is the president of Karen Gordon Hair Loss Solutions. She has been a licensed cosmetologist for 40+ years and is a Hair Color Specialist and Certified Trichologist, WTS. Karen has a Master’s Degree in Applied Business from De Paul University.

Karen is extremely active in both the hairdressing and trichology communities. She is a past- president of Cosmetologists Chicago (CC), a non-profit trade association with more than 8,000 members. They own and produce America’s Beauty Show (ABS), one of the country’s largest shows for licensed hairdressers, barbers, estheticians, and nail professionals. Karen has been an educator at ABS for more than 10 years, attracting large crowds as she speaks on business practices and trichology.

Karen is also a member of Intercoiffure America/Canada, the North American chapter of one the world’s most prestigious hairdressing organizations, based in Paris. She has served two terms on the board of directors. In 2022 she was awarded the Ordre of the Chevalier at an award ceremony in Paris for her contributions to Intercoiffure. She is a regular presenter at their ateliers on the topics of hair loss and trichology.

As a leading trichologist in the United States, Karen has served on the advisory board of the World Trichology Society as the Director of Cosmetology, USA. Her goal is to be the liaison between trichology and the hairdressing world. She does four presentations a year for their members on different topics relating to scalp disorders and hair loss and has been a featured speaker at two of their world conferences.

Karen is a past board member of the International Association of Trichologists (IAT).

She was the co-creator of the Hair+ Summit, produced by Modern Salon magazine.

She is the Education Lead for Takara Belmont’s Yume Head Spa division, training and certifying hairdressers in Japanese head spa techniques.

In 2023, Karen was presented with a Lifetime Achievement Award at the Midwest Hairstyling Awards for her contributions to the industry.

Andrew Ly

ANDREW LY HAIR STYLIST OF THE YEAR NOMINATION @ CAFA 2019 AWARD CAFA was created to celebrate outstanding achievement and emerging talent in the Canadian fashion industry. Mandated to grow a stronger appreciation of Canadian talent both at home and abroad, the goal of CAFA as a national platform is to foster the next generation of Canadian talent through an annual awards show and year-round economic development initiatives.

CAFA will host its sixth annual red-carpet Awards Gala on Thursday, May 30th, 2019 – a unique evening that unite Canadian talent and fashion leaders from all over the world. Honouring established and emerging designers, models, image makers, stylists, beauty artists and influencers, the Canadian Arts & Fashion Awards has established itself as a premier event in the Canadian fashion industry.

The Hair Artist of the Year Award will be presented to an innovative Canadian hair artist who is emerging as a true creative force in the fashion industry.